Returns & Exchanges
At British Supplements, we take pride in the purity and quality of our products; however, if you are not completely satisfied with your purchase, you can return unopened items within 30 days of delivery.
Return Process
- 1.Check Eligibility
Ensure your supplements are unopened, the safety seal is intact, and the request is made within 30 days of the original purchase date.
- 2.Contact Support
Email our customer service team with your order number and reason for return to receive a unique Return Merchandise Authorization (RMA) number.
- 3.Secure Packaging
Safely pack the items in their original packaging, clearly marking the RMA number on the outside of the parcel to prevent processing delays.
- 4.Ship and Track
Send your return via a tracked postal service to our UK warehouse; once received and inspected, we will issue a refund to your original payment method.